2021 COVID Update : Our usual Workshop Terms & Conditions below still apply however we have a few extra terms/guidelines that we need to put in place in order to be ‘covid safe’. These override any of our general workshop terms.
COVID safety measures will be in place on the day of your workshop. These may vary from workshop to workshop according to current government regulations. You will be required to sign in (either manually or via QR code) and hand sanitise your hands. Masks may also need to be worn. We ask that you remember that we are a home based business run by someone with chronic illnesses. Many of our visitors are also immune compromised. Please do not visit the studio if you are unwell in any way, have recently had a covid test and are awaiting the results or have been in contact with someone who has been unwell. If you arrive to the studio and are seen to have covid symptoms you may be asked to leave. We ask that you please respect our guidelines when entering the studio to keep yourself and everyone attending, safe.
Whilst we usually don’t give refunds for cancellations made less than 24hrs before the workshop, if you are unwell or have covid symptoms, please let us know at any time and we will offer you a store credit/transfer for the full amount of your workshop.
We won’t be releasing a full semester’s worth of workshops due to the covid situation changing so quickly. Instead, we’ll be adding these both on a 3 monthly basis (approximately) and also ‘on demand’.
As we have a smaller number of students in our workshops, class sizes will be smaller and therefore we will run extra sessions of the same workshop whilst the demand is there.
Please contact Dani if you miss out on a workshop as you can be placed on the cancellation list and will be notified if a position opens up or if we run another session.
Thank you for your understanding and support!
We release the majority of our workshops twice a year. Once around November for the January – June period and once in approximately late May for the July – December period. We advertise these release dates via our social media accounts and our workshop newsletter/s.
All bookings are taken through the online store unless there are exceptional circumstances. By doing things this way, we find our students can organise their calendars more efficiently, our tutors can be better prepared and we can offer you a great number of workshops at the highest standard.
We update the website workshop places as quickly as we can however during particularly busy periods, if several people are booking online at once, sometimes the shopping cart cannot keep up with demand and so the ‘Available Places’ may be incorrect.
We will confirm with you asap if your booking has been successful.
All Workshops are listed with a full payment and a deposit option. All Workshop Bookings require a deposit to be paid upon booking (either in person, over the phone or online).
This is usually 50% of the full workshop cost (dependent on each individual workshop). If your deposit is not paid, your booking will not be secure until you have done so. Bookings will be made on a first come, first served basis however a deposit must be made before your booking is secure.
The balance of your workshop is required to be paid on or before the day of the workshop with the exception of interstate and international tutor workshops where payment in FULL is required 8 weeks before the workshop is due to be held – no exceptions.
If you have not paid this amount and you do cancel your position, the full amount will be billed to you within 7 days of the workshops being held unless a replacement can be found. This is due to the high demand and costs associated with booking these tutors.
All deposit payments are non-refundable unless a replacement is found for your position (you are however, welcome to transfer your position to another person if desired).
The only exception to this is where The Whimsical Bead has cancelled the workshop (see below for more details).
If you have paid more than the deposit amount, the remaining amount will be refunded to you less any credit card/Paypal fees paid by The Whimsical Bead.
This amount will be refunded via the same method with which you paid. Alternatively, you are welcome to keep this amount as a credit towards future workshops or supplies.
The exception to this is where you have booked a workshop held by an interstate or international tutor in which case, all payments are non-refundable unless a replacement is found for your position. Again, this is due to the high demand and costs associated with booking these tutors.
If you cancel your position within 48hrs of the workshop being held or do not show up on the day, the FULL amount of the workshop will be billed to you within 7 days of the workshops being held usually via Paypal.
If you cannot attend the workshop you have booked, your position can be transferred to another person of your choice providing they have the required skills/techniques to attend the workshop.
Please understand that due to our small class sizes, we are obliged to pay our tutors regardless of how many cancellations we receive which is why we must adhere strictly to this policy.
Please note that unless otherwise specified, our workshops are designed for Adult attendees and are recommended to those over the age of 18 years. Please contact us if you would like to book someone under the age of 18 into one of our workshops. Some workshops can cater for this, but some can not. We do not allow persons under the age of 18 in some workshops due to health concerns with materials (ie. alcohol inks, resin etc.).
Students who have booked into a workshop will receive a Confirmation of Booking email 1 – 2 weeks prior to the workshop they have booked. This will have any additional information students need – please make sure you read it in full!
We always try our best not to cancel any workshops however if for any reason a workshop must be cancelled, we will always give you as much notice as possible and you will always receive a full refund (or the option to transfer to another workshop).
As we are located in the Yarra Valley, at times, usually during January – March, we experience fire danger periods. If our area is classified as a CODE RED during a day scheduled for a workshop or for any reason we feel it is unsafe for our students to be here we will always cancel the workshops and provide our students with a full refund (or the option to transfer to another workshop).
All ‘terms’ relating to copyright/reproducing works after class etc. are at the discretion of each individual workshop/tutor however we do expect that all students will respect our tutors and WILL NOT reproduce or distribute materials given to them during the workshop without prior written permission from the tutor. We also expect that students WILL NOT teach any lessons/techniques taught to them during a workshop at The Whimsical Bead without prior written permission from The Whimsical Bead/Tutor. Our tutors work hard to provide you with not only a quality lesson but also the tools and support you need to succeed at home with your technique/project, please respect this by adhering to our guidelines. Any student whom we discover to be reproducing/distributing materials or teaching lessons/techniques taught to them in a workshop in either a personal or commercial capacity may be prohibited from booking/attending further workshops here at the studio.
These ‘copyright’ terms and conditions also apply to our online/written tutorials & workshops.
If you have any queries regarding any of our Workshops Terms and Conditions please don’t hesitate to Contact Us.
We look forward to seeing you here at the Studio!